The listing that is wrong
Old hours, an old address, half your services missing, or two listings arguing with each other. Somebody searched, found you, read something wrong and went elsewhere — and none of that appears anywhere you would ever look.
Automation only pays for itself when the phone rings in the first place. So we deliver the other half too: getting found where people actually look, running what you put in front of them, writing what goes out, and making sure every enquiry that arrives is followed up the same way twice.
We fix the ground before we spend anything on traffic — a listing that is wrong and a page that does not answer will waste every dollar sent at them. “Book a call” opens an email — send us a time that suits and we will confirm it.These three cost nothing to fix and are almost never fixed, because none of them is anybody’s job on a Tuesday.
Old hours, an old address, half your services missing, or two listings arguing with each other. Somebody searched, found you, read something wrong and went elsewhere — and none of that appears anywhere you would ever look.
An ad promising one thing, pointing at a home page that talks about something else. The person came for an answer to one question and was handed a menu. They leave, you get charged, and the report says the ad worked.
It arrived. Somebody meant to reply. Two days later it is under thirty other emails, and the only version of “when do we chase people” lives in one person’s head.
One verb a step, four steps, and the spending is the third one. The order matters more than the tactics: anything switched on before the ground is fixed just buys you traffic to a bad experience.
Which jobs you want more of, which you would rather not take, where you will and will not travel, and what makes somebody choose you over the next name on the list. Half of this work is deciding what to stop advertising.
Your listing, your hours, your services, the page each promise lands on, and something honest measuring what happens. Cheap, unglamorous, and the reason everything after it is measurable at all.
One at a time, so when something changes you can tell what changed it. Search, social, content or email — whichever suits what you sell, and we will say plainly when one of them is not worth it for you.
What we did, what it cost, what arrived, and what did not work. In your own accounts, so you can open them yourself and see the same thing we are seeing. No dashboard that only we can log into.
You do not have to take all three, and most people should not start with all three. Everything here is work we would deliver for you; none of it is illustrated with somebody else’s results.
Your business profile filled in properly and kept current — hours, services, service area, photos, and the questions people keep asking. Reviews asked for the right way, from customers you actually served, at the moment they are pleased.
Search and social campaigns built around the jobs you want, each promise landing on a page that answers that promise. Budgets you set, in an account in your name, watched rather than left running.
The pages and posts that answer what people ask before they ring, plus email and text follow-up where you have consent to send it, with an opt-out on every message. Written in your voice, not in a marketing one.
Anyone who promises a position, a lead count or a return is either guessing or counting on you not to check. Here is what we will commit to instead, all of which is inside our control.
Everything above turns into something you can open in your own logins and check without us. There is no traffic figure, no ranking and no cost per lead anywhere on this page, on purpose.
This page is one service. If getting found is not the thing costing you the most, one of the other six is — and each of them has a page like this one.
Answers your phone line day, night and weekend, asks what you would have asked, books the job and texts you the lead.
See voice agents → 02The same idea in writing rather than out loud: answering on your website from your own services and hours, into the same lead list.
See AI agents → 03The manual steps between the tools you already pay for, done by rules you approved instead of by somebody remembering.
See automation → 05A site built for you and hosted, wired to your calendar, with somewhere for a visitor to ask a question at eleven at night.
See websites → 06The quoting tool, the scheduler, the portal you cannot buy off a shelf. Scoped and written down in full before any code.
See custom software → 07The joins. One place a lead lands, one calendar behind every door, one record of what happened, whichever way the customer came in.
See systems →