The one that rang out
You were up a ladder, under a sink, driving, with a customer, or asleep. It rang out, they rang the next name on the list, and the only trace of it is a number on your phone you do not recognise.
Live on a real line
A voice agent that answers your phone, and books the job.
This is the one thing on this site you do not have to take our word for. It is live, it is running, and the number beside this paragraph is a line you can ring right now to hear it work. It answers in your business’s name, in the caller’s language, at three in the afternoon or three in the morning.
You keep your number and you keep your carrier. Nothing gets installed. “Book a call” opens an email — send us a time that suits and we will confirm it.
ALG / CALL SUMMARY
WHAT LANDS ON YOUR SIDE
VOICE AGENT · ONE CALL
Booked while they were still on the line
Who rang, what they wanted, what came of it, and a text back in one tap — without listening to anything.
01Your dashboard, not a voicemail box you still have to work through.INCLUDED, NOT AN ADD-ON
01Picks up in secondsNo voicemail, no hold music, no menu that asks you to listen carefully.
02Answers in their languageIt hears which language the caller is speaking and answers in it.
03Books the timeIt reads your real availability, offers something genuinely free, and writes it in.
What this solves
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Three calls that cost you the job.
None of them is a failure of effort. Each one is what happens when the only person who can answer the phone is also the person doing the work.
The one you took with one hand
Answered on a job, over a compressor, with the other hand full. You come away with a name you half heard and a number written on the back of something, and by the evening you are no longer sure whether they said Tuesday or Thursday.
The one you could not answer at all
The caller opens in a language you do not speak. Nobody in that conversation is at fault and nobody gets as far as booking anything: it ends in apologies, and they ring somebody who could take it.
On the line
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What actually happens on a call.
Not a menu, and not a message taken. A conversation with an outcome at the end of it.
It asks what you would have asked
The job, the address, the urgency, the name and the number, in the order that matters for your trade. It answers about your services, your hours and your prices because you told it, not because it guessed — and if you have not told it your opening hours, it does not invent any.
It books, then confirms in writing
It reads your real availability before it offers a time, writes the appointment in, and the caller has a confirmation text before they have put the phone down.
It hands over when it should
On the plans that include it, a caller who asks for a person is put through to you live rather than managed. And a caller who rings off after twenty seconds still leaves you their name and number, because the number came from the network rather than from what they said.
The delivery path
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Confirm → Teach → Hear → Approve.
One verb a step, four steps, and we do all four with you on the call. It takes about fifteen minutes from the first question to a line that answers.
Confirm who it answers as
Your Google Business Profile fills most of it in — name, phone, website, type of business. You see exactly what was found and confirm it is you, because it is about to answer your phone with it. Nothing stops you typing it all in by hand instead.
Teach it what you do
Services, hours and what you charge — the part that matters most. Give it your website address and it reads the site and fills those in. Give it a name of its own if you want one; it is yours, not ours.
Hear it before a caller does
Press play and listen to the real voices saying what a caller would actually hear, one voice per language, changeable any time. There are eight to choose from, and voice cloning if you want it to sound like someone in particular.
Approve it, then it goes live
It reads back everything you chose before it answers a single real call, and the dashboard is already built when you land on it.
Your side of it
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The call is only half of it. Here is the other half.
You can see what happened without listening to anything, and the ones worth chasing are not buried under the ones that are not.
Every call written up
Who rang, what they wanted, how long it took and what came of it — booked, lead, transferred or spam. Every call carries its transcript, so you can search what was said rather than only who said it. Recordings are playable back on the higher plans and kept for ninety days.
The lead, texted to you
The moment the call ends. You can text them back from the same screen in one tap without giving out your mobile number, and every message carries an opt-out that is honoured.
The leads stay yours
A stage on every lead — new, contacted, follow up, won, lost — changed on the row itself, with no second system to keep in step. Take the lot to CSV whenever you want it, and if you leave you take them with you.
The joins
What it plugs into — and where the joins are honest.
Most of what makes this work is not the voice. It is what happens either side of it, so here is all of it, including the two places it stops.
Your number, your carrier, one forwarding setting.
You forward your calls to it — all of them, or only the ones you miss. That is one setting on your own phone, usually a short code your carrier hands you, and it is reversible in about a minute.No porting, no new number to advertise, and your caller ID stays yours. If you would rather have a fresh number from us instead, you can have one.- Google Calendar, both ways. Availability read, the booking written straight back.
- Apple Calendar and Outlook, by a private feed you subscribe to.
- Those two refresh on Apple’s and Outlook’s schedule, not instantly.
- A confirmation text before the caller has put the phone down.
- A reminder the evening before, with a link to change or cancel.
- Every message carries an opt-out, and STOP is honoured.
- Your other systems, by webhook — posted to a URL you own.
- No native CRM connector. The webhook and a CSV export are what exist.
- WhatsApp is not open — built, and waiting on WhatsApp’s own verification.
How we define progress
Not one of those five is a promise about how many. They are the things your own line starts counting on its first call — what the numbers come out at is yours to watch, and ours to be judged on. We are not going to print a percentage here that came out of somebody else’s business.
What gets counted, and what you end up holding.
Everything above turns into something countable on your own line. No percentages anywhere on this page, on purpose — the only figures worth quoting you are the ones your own phone produces.
What gets counted
- Calls taken. Every call the line answered, on a row of its own, with the date and how long it lasted.
- What each one turned into. Booked, lead, transferred or spam — set at the end of the call, not guessed at the end of the month.
- Bookings written in. The appointments it actually put in your calendar, not the times it offered.
- Where each lead has got to. New, contacted, follow up, won, lost — moved on the row itself.
- What was said. A transcript on every call, searchable, so any of the four above can be opened and checked rather than taken on trust.
What you end up holding
- A line that answers. Your own number forwarded to it, or a fresh one from us — no porting, and one setting you can undo in about a minute.
- The script it answers from. Your services, your hours and what you charge, read back to you in full before it takes one real call.
- A dashboard with every call in it. Who rang, what they wanted, the outcome and the transcript. Recordings play back on the higher plans and are kept for ninety days.
- The lead list, and the way out of it. Stages on the row, a CSV export whenever you want one, and if you leave, the leads leave with you.
The other six
The phone is one of seven.
This page is one service. If the phone is not the thing costing you the most, one of the other six is — and each of them has a page like this one.
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Voice agents is 01, and you are standing on it. Start with whichever of the other six is costing you the most.
AI agents
The same idea in writing rather than out loud: answering on your website from your own services and hours, into the same lead list.
See AI agents → 03Automation
The manual steps between the tools you already pay for, done by rules you approved instead of by somebody remembering.
See automation → 04Marketing
Getting found where people actually look, running the ads, and following up every enquiry the same way twice.
See marketing → 05Websites
A site built for you and hosted, wired to your calendar, with somewhere for a visitor to ask a question at eleven at night.
See websites → 06Custom software
The quoting tool, the scheduler, the portal you cannot buy off a shelf. Scoped and written down in full before any code.
See custom software → 07Systems
The joins. One place a lead lands, one calendar behind every door, one record of what happened, whichever way the customer came in.
See systems →