Someone wants a quote for a move-out clean this Friday. Your whole team is on site with vacuums running. Nobody answers, and Friday's job goes to another company.
7-day free trial, then renews monthly โ cancel anytime before it starts. Keep your number.
In your caller's language, in your business's own words โ not a menu, not a voicemail.
She reads your own services, prices and hours, so she answers the way you would.
I need a move out clean for Friday. We hand the keys back Saturday morning.
I can look at Friday. Is it a house or an apartment, and how many bedrooms?
Two bedroom apartment, one bathroom. It's empty already.
Empty makes it quicker. Do you want inside the fridge and the oven done, and the windows?
Fridge and oven yes, skip the windows. What's that going to run me?
Move out cleans are priced by size on our list, so I can give you that figure now. If anything's out of the ordinary when the crew arrives, the owner calls you before they start, not after.
That works. Do you bring your own supplies?
Yes, that's in the notes here, the crew brings everything. I've booked Friday morning, you'll get a text confirming, and the fridge, the oven and no windows all go on the job.
A scripted demonstration for cleaning companies, not a recording of a customer call: the business, the caller and any prices in it are made up, and the caller is voiced. What is real is the receptionist, and you can hear her live on the demo line above.
She reads the prices you typed in, so if your list prices by bedroom count she can give the caller that figure. If they describe something your list doesn't cover, she says the owner will call them back and takes the details. She won't invent a price to keep a caller happy.
She speaks eleven languages and switches to the one the caller is using, without being asked for it. The lead still comes through to you as a text either way.
No. She books the job into the calendar and passes you the details. She doesn't know who's where or who's free, so assigning the crew and running the day stays with you.
No new handset, no app for your customers, nothing to learn.
Keep the number on your van and your cards. Unanswered calls roll to her.
She answers, asks what you would ask, and puts the job in your calendar.
Name, number and what they wanted โ texted to you, and in your CRM.
7-day free trial, then renews monthly โ cancel anytime before it starts. Keep your number.