You are up a ladder with the power off and your hands full. The phone rings in your pocket. That caller wanted a quote on a panel upgrade, and they are already dialling the next electrician.
7-day free trial, then renews monthly — cancel anytime before it starts. Keep your number.
In your caller's language, in your business's own words — not a menu, not a voicemail.
She reads your own services, prices and hours, so she answers the way you would.
Half the outlets in my kitchen are dead, and the breaker won't stay on.
I'll get an electrician out to that. Is there any burning smell, or is it just the breaker tripping?
No smell. It just trips straight back off when I push it in.
I'll write that down as you said it. What's the address, and is it a house or an apartment?
A house, on Alder Street in Truro. What do you charge?
The hourly rate and the minimum are on the price list here and I can give you both. A panel or a rewire gets quoted on site, I won't put a number on that over the phone.
That's fair. Can somebody come tomorrow?
Tomorrow afternoon is open, so I've booked it. You'll get a text confirming, and the electrician has your number and the note about the breaker now.
A scripted demonstration for electricians, not a recording of a customer call: the business, the caller and any prices in it are made up, and the caller is voiced. What is real is the receptionist, and you can hear her live on the demo line above.
No, and she doesn't try. She asks what they're seeing, records it word for word, and marks the calls that mention burning or sparking so you see them first. Anything that amounts to advice has to come from you.
Yes, if you type your licence and insurance wording in at setup she reads back exactly what you wrote. She doesn't paraphrase it and she doesn't add anything to it.
She answers while your hands are full, takes the name, the number and the job, and texts it to you when the call ends. The full transcript is in the dashboard if you want to read what was said.
No new handset, no app for your customers, nothing to learn.
Keep the number on your van and your cards. Unanswered calls roll to her.
She answers, asks what you would ask, and puts the job in your calendar.
Name, number and what they wanted — texted to you, and in your CRM.
7-day free trial, then renews monthly — cancel anytime before it starts. Keep your number.