It rains, forty people call every roofer in town at once, and you are on a roof with a nail gun. By the time you climb down and listen to voicemail, three of them have already booked someone else.
7-day free trial, then renews monthly — cancel anytime before it starts. Keep your number.
In your caller's language, in your business's own words — not a menu, not a voicemail.
She reads your own services, prices and hours, so she answers the way you would.
The shingles on the back of my house are lifting after that wind, and now there's a brown stain on the bedroom ceiling.
That sounds like water is already getting in. I can book an inspection. What's the street and city?
Cornwall Street in Etobicoke. Two storey. It drips when it rains hard, we've got a pot under it.
I'll mark it as an active leak so it goes near the top of the list. Is this going through insurance, or are you paying direct?
Insurance, probably. It was the windstorm.
Noted. What's it going to cost is a question for the roofer once he's on the ladder, but I can book him to come and look. Thursday morning is open.
Thursday's good. I'm home until noon.
Booked. I'm texting you the confirmation now, and the roofer gets your name, your number and the leak note the moment we hang up.
A scripted demonstration for roofers, not a recording of a customer call: the business, the caller and any prices in it are made up, and the caller is voiced. What is real is the receptionist, and you can hear her live on the demo line above.
She asks, and she writes down exactly what the caller said, then flags the ones who say water is coming in. She cannot see the roof and she does not judge how bad it is. A caller who plays it down will read as calm, so the call is still yours to make.
Only what you typed into your own price list at setup, and she reads it back as you wrote it. If the caller describes something your list does not cover, she says the roof needs measuring, takes their details, and offers to have you call back. She never invents a figure.
She answers more than one call at a time, so nobody gets a busy signal or voicemail. Every caller arrives as a text with the name, the number and what they said, plus a row in your dashboard. You still choose who to go to first.
No new handset, no app for your customers, nothing to learn.
Keep the number on your van and your cards. Unanswered calls roll to her.
She answers, asks what you would ask, and puts the job in your calendar.
Name, number and what they wanted — texted to you, and in your CRM.
7-day free trial, then renews monthly — cancel anytime before it starts. Keep your number.