Someone finally decides to join a gym. They call at 8pm while the feeling lasts. Your staff are on the floor, the phone rings out, and tomorrow the feeling is gone.
7-day free trial, then renews monthly — cancel anytime before it starts. Keep your number.
In your caller's language, in your business's own words — not a menu, not a voicemail.
She reads your own services, prices and hours, so she answers the way you would.
Hi, how much is a membership? I have been meaning to call for weeks.
I have the gym's plans and prices in front of me, so I can go through them with you. Can I get your name and a number first?
Tom Belanger. This number is good.
Thanks Tom. Are you after gym access, or classes as well?
Classes mostly. Can I try one before I sign up to anything?
Yes. I can book you into a trial class and put a tour of the floor on the same visit if you want it.
Do that. Weekday evenings work best for me.
Booked for a weekday evening, with the tour. A confirmation text is on its way, and the front desk will have your name, your number, and that you came in for classes.
A scripted demonstration for gyms & studios, not a recording of a customer call: the business, the caller and any prices in it are made up, and the caller is voiced. What is real is the receptionist, and you can hear her live on the demo line above.
No. She answers, tells them what you charge from your own price list, books the tour or the trial class and texts you the lead. Signing them up and taking money stays with your desk.
She takes a message. She is a receptionist, not a trainer or a clinician, so she does not advise on injuries, programs or whether training is safe for anyone. If a caller describes an emergency she tells them to hang up and call emergency services, or follow the instruction you typed in at setup.
She answers the calls you miss, around the clock, evenings and weekends included. The lead is texted to you the moment the call ends, and it sits in your dashboard with a transcript of what was said, so nothing goes cold quietly.
No new handset, no app for your customers, nothing to learn.
Keep the number on your van and your cards. Unanswered calls roll to her.
She answers, asks what you would ask, and puts the job in your calendar.
Name, number and what they wanted — texted to you, and in your CRM.
7-day free trial, then renews monthly — cancel anytime before it starts. Keep your number.