You are mid-set with a client. The phone rings and you physically cannot answer it. That was a booking, and it just became a booking at the studio down the street.
7-day free trial, then renews monthly — cancel anytime before it starts. Keep your number.
In your caller's language, in your business's own words — not a menu, not a voicemail.
She reads your own services, prices and hours, so she answers the way you would.
Do you have anything today? I need a fill, my set is growing out.
Let me look at the book. Can I take your name and the number you are on?
It is Priya.
Thanks Priya. Is that a fill on the same set, or are you taking them off and going for a new full set?
Just a fill. Can my sister come at the same time for a pedicure?
I will put down a fill and a pedicure together, and the studio will confirm they have someone free for both.
Perfect. Afternoon is best for us.
Booked for this afternoon. You will get a text with the details, and the studio will see it is a fill plus a pedicure for the person coming with you.
A scripted demonstration for nail & lash studios, not a recording of a customer call: the business, the caller and any prices in it are made up, and the caller is voiced. What is real is the receptionist, and you can hear her live on the demo line above.
No. She answers on her own, reads out your price list, and books into your Google Calendar with a confirmation text to the client. The lead is texted to you the moment the call ends, so you read it between clients.
She is a receptionist, not a clinician. She does not give medical advice and does not tell anyone whether something is serious. If a caller describes an emergency she tells them to hang up and call emergency services, or gives them the instruction you typed in at setup.
She answers in the language the caller uses and stays in it for the whole call, Punjabi and Hindi included. What she sends you afterwards is the same either way: name, number, what they wanted, and the transcript in your dashboard.
No new handset, no app for your customers, nothing to learn.
Keep the number on your van and your cards. Unanswered calls roll to her.
She answers, asks what you would ask, and puts the job in your calendar.
Name, number and what they wanted — texted to you, and in your CRM.
7-day free trial, then renews monthly — cancel anytime before it starts. Keep your number.