They are on a shoulder at night with hazards on, calling every number that comes up. There is no voicemail in towing — the first human voice gets the job.
7-day free trial, then renews monthly — cancel anytime before it starts. Keep your number.
In your caller's language, in your business's own words — not a menu, not a voicemail.
She reads your own services, prices and hours, so she answers the way you would.
I am on the shoulder past the Trafalgar Road exit. Flat tire and there is no spare in the back.
Are you and anybody with you well off the road?
Yes, we are up on the grass. My wife and the baby are with me.
Good. What are you driving, and are your hazards on?
Silver Ford Escape. Hazards are on, yes.
And where does it need to go?
My mechanic in Oakville if he is still open. Otherwise just take it to my house.
Understood. This goes to the yard by text the second we hang up: shoulder past the Trafalgar Road exit, silver Escape, flat with no spare, people waiting with it, Oakville or home for the drop. They have this number and will call you when the truck is close.
A scripted demonstration for towing & roadside, not a recording of a customer call: the business, the caller and any prices in it are made up, and the caller is voiced. What is real is the receptionist, and you can hear her live on the demo line above.
On the higher plans she can put a caller straight through to a person. On the rest she answers, gets the location and the vehicle down, and texts you the lead the moment the call ends, so nothing sits in a voicemail box.
She will not promise an arrival time and she will not quote a tow she has no price for. If it is not on the list you typed in, she says the yard will confirm and takes the message. She is intake, not a dispatcher with eyes on your trucks.
She mirrors the caller's language, so somebody can give you the exit and the make of the car in the language they think in. She also screens the robocalls, which means the phone ringing at night is more likely to be a real job.
No new handset, no app for your customers, nothing to learn.
Keep the number on your van and your cards. Unanswered calls roll to her.
She answers, asks what you would ask, and puts the job in your calendar.
Name, number and what they wanted — texted to you, and in your CRM.
7-day free trial, then renews monthly — cancel anytime before it starts. Keep your number.